Cancelling a job or booking
- Open the item in your dashboard and use the cancel action when available.
- Tell the other party in chat why you are cancelling when possible.
- If payment was already made online, cancellation alone may not automatically refund — support or dispute review may be required.
Refunds
- Online escrow payments can be refunded by admin after review.
- Subscription refunds are handled through support according to policy.
- Offline payments are managed between the parties.
For step-by-step refund requests, see Requesting a refund. For disagreements after cancellation, raise a dispute.