- Open the dispute notice from email or your dashboard Disputes tab.
- Review the claim and reference details carefully.
- Submit your response with a clear timeline and supporting evidence.
- Stay professional in chat while the case is under review.
Do not attempt to pressure the other party offline in ways that violate community guidelines. Provide facts: scope agreed, work completed, payments made, and any delays with reasons.
If you cannot find the dispute entry, contact support from the Help Center with the job or booking ID.