How to raise a dispute

1. Log in to your seeker or provider dashboard.
2. Open the relevant Job, Booking, or Disputes section.
3. Choose Raise Dispute / Respond to Dispute for that item.
4. Complete the dispute form with type, reference ID, your role, and a clear explanation.
5. Submit and watch for follow-up requests from the team.

You can also start from the Help Center dispute form when logged in.

Tips for a faster review

• Include dates, agreed amounts, and what was delivered.
• Attach or describe evidence from chat and photos where relevant.
• Raise the dispute as soon as the issue is clear — waiting can make resolution harder.